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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Jul 20, 2020
Know the Facts About Your Phone Numbers for a Smooth Porting Process
Swami Tech Talk Series This post is provided by Nicole Brusich, Technical Account Manager With the amazing technology we have at our fingertips these
Jun 24, 2019
What is the Mitel Revolution Mass Notification System?
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Mar 29, 2019
How to Use Route Points to Assign an External Number to an Extension
Swami Tech Talk Series This post is provided by Eric Collins, UC Solutions Expert Assigning an external number to an extension As the administrator
Mar 07, 2019
How to Configure Your Business Call Flow Schedules in Mitel Director
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Feb 18, 2019
8 Telecom Terms You Should Know when Working with Carriers
Whether you are ordering new phone service or switching to another carrier, there are some acronyms you're sure to come across during the process.
Feb 07, 2019
Virtual Local Area Networks. Good for Me and Good for You?
A virtual LAN aka VLAN is a broadcast domain on a network that is separated (isolated) at layer 2 of the OSI model. It allows you to isolate networks
Oct 02, 2018
How to Use Your Mitel Desk Phone with your Cell Phone
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Sep 13, 2018
What is E911 and Why is it Important for Your Business?
Swami Tech Talk Series This post provided by Trish Cottone, Project Manager Some background and insight into E911 and why it's important for your
Sep 05, 2018
Can I Add an After-Call Survey to my Call Flows?
Swami Tech Talk Series This post is provided by Ryan Cayton, Advanced Enterprise Solutions Engineer We often get asked about after-call surveys and
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

