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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Jan 07, 2020
6 Omni-Digital Channels Used in B2C Customer Service Communication Strategies
The B2C market is entering an age of omni-digital customer service, well... no… correction…. we have already entered into an age of omni-digital
Dec 20, 2019
Mitel Minute Update: Mitel Price Increase Jan 1 2020 Due to Tariffs
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Dec 10, 2019
Take Back Control of Your Calls with End User Call Routing Settings
Isn't it awful when you're waiting for a call either from a client, prospect or co-worker only to find yourself needing to leave the office and
Dec 03, 2019
5 Trends Reshaping the Contact Center Market
Today’s contact centers are changing in many ways. If your business is still using a legacy or custom on-premise platform, OR if your platform is
Nov 12, 2019
How Software-Defined Storage Makes Sense in Today’s Data-Driven Economy
It seems that software is redefining nearly everything in the world of information technology these days. Functions that were once solely the domain
Nov 04, 2019
How to Conference a User into an Existing Call using Mitel Connect Client
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Oct 23, 2019
8 Tips to Protect your Business From Email Threats
Stopping email threats such as ransomware and cryptomining is at the center of most everyone's radar these days. We see it on the weekly news,
Oct 16, 2019
Will Moving to the Cloud Change the Role of I.T.?
To say things are changing in the world of I.T. is an understatement. Innovation is at the heart of information technology, and if a company’s tech
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

