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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Oct 15, 2024
Business SMS - TCR Requirements
Does your business use text (SMS) messaging services for promotional, transactional, or conversational purposes? If your answer is yes, then you may
Mar 02, 2023
TCR SMS Compliance: What You Need to Know and Key Dates
An important new SMS law quietly went into effect on March 31st, 2023, for all 10DLC (standard 10-digit long code) business numbers. Regulated by The
Feb 22, 2021
What is Kari’s Law & RAY BAUM'S Act?
No one wants to be put into a situation that requires calling 911, but when someone is required to reach emergency services for help, there should be
Jul 06, 2020
Is Hosted Voice Secure Enough for Law Firms?
Law firms used to have an undeserved reputation for being slow to adopt new technology. Many felt there was a lack of desire and motivation to change
Feb 24, 2020
Kari’s Law and Your ShoreTel/Mitel Connect System
Kari’s Law is a Federal law requiring multi-line phone systems to enable users to directly dial 911 without the use of a prefix such as a trunk group
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

