What is the Best Strategy to Integrate Microsoft Teams and Telephony?

Technology is constantly advancing, and astute business communications strategies need to keep pace. During the rapid transition to a hybrid work environment, Microsoft Teams had a transformational impact on the way many businesses connect, collaborate, and meet. Now IT leaders are under pressure to capitalize on their already significant investment in Microsoft O365 licensing and bringing as many communications as possible into Teams. 

But the question is how to incorporate telephony to build a cohesive cloud solution? There’s a lot of content out there, but most of it is biased, product marketing. So let’s cut through the noise.