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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
Company News
Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Feb 14, 2017
Happy Valentine's Day to Our Customers and Partners
All of our staff here at Converged would like to wish each and every one of our Customers and Partners a wonderful love-filled Valentine's Day!
Jan 27, 2017
Understand the Link Between VoIP and Available PBX Options
For those in the early stages of evaluating your options for a new VoIP phone system for your business, you’re bound to come across a lot of IT
Aug 13, 2015
Using UC Mobility Helps You Value Your Vacation
Summer is winding down - it's time to squeeze in those last minute vacations before the kids go back to school. However, vacations aren't as common
Aug 13, 2015
Five Considerations When Searching for a New UC Partner
When you peruse news feeds on LinkedIn and IT Blogs one of the things that strikes you is the push to the bleeding edge on how fast everything is
Jul 21, 2015
In the UC industry you better start swimming or you'll sink like a stone
We are now past the half way mark of 2015 (July)... A lot in our industry has changed rapidly since January. It is really making for some eye opening
Jun 24, 2015
Is it Your ShoreTel or is It Your Partner You Need to Change?
When you get poor advice from a Doctor do you keep going to that Doctor? Or do you listen to that inner voice to go for a second opinion? The same
Jun 17, 2015
How To Stress Test Your Contact Center
Contact centers are the heart of a business. And when the rhythms of a contact or call center are even slightly off, it can be an early sign of
May 26, 2015
Tips for Avoiding a Bad Cloud-Based Voice Experience
With the rapid adoption of voice in the cloud we are encountering some pretty horrific stories. I thought I’d share some of the traps over the next
Mar 12, 2015
Why CT-Pros Doesn't Participate in RFPs
Why we don’t bother with Consultant based RFPs First let me briefly explain what an RFP is for those who may not know: A request for proposal (RFP)
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

