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Solutions
Unified Communications

Unify voice, video, and messaging into a single cloud platform configured to how your organization actually works and supported after go-live.

Learn More About UCaaS →

Contact Centers

Build a contact center environment that routes correctly, reports accurately, and performs from day one rather than after months of post-launch fixes.

Learn More About CCaaS →

Artificial Intelligence

Automate high-volume routine interactions like password resets, appointment scheduling, and self-service so your team handles the calls that actually need a human.

Learn More About AI & Automation →

Interactive Voice Response

Design call flows that contain more interactions, reduce handle time, and get callers to the right place without frustrating them out of the queue.

Learn More About IVR →

Cloud Infrastructure

Move off legacy or on-premise systems with a structured migration that protects your phone numbers, your integrations, and your continuity throughout.

Learn More About Cloud Infrastructure →

Vendors

CTPros partners with every leading UCaaS and CCaaS vendor and stays accountable for the implementation long after the vendor's team moves on.

Learn More About Vendors →
CloudCare
Industries
Pro Sports, Casino & Hospitality

Give your organization the communications platform to match the pace of game days, large-scale events, and the fan or guest experience your brand depends on.

Learn More About Pro Sports →

Healthcare

Deploy HIPAA-compliant UCaaS and CCaaS that serves patients, supports clinical staff, and meets the security standards a healthcare organization cannot compromise on.

Learn More About Healthcare →

Manufacturing

Keep multi-site operations connected with a cloud communications platform built for uptime, distributed workforces, and the complexity of a manufacturing environment.

Learn More About Manufacturing →

Government

Work with FedRAMP-authorized platforms and a partner who understands public sector procurement for faster deployment, less red tape, and no surprises.

Learn More About Government →

Financial Services

Implement compliant UCaaS and CCaaS for financial organizations that handle sensitive client data, with security standards built in from the start rather than reviewed after the fact.

Learn More About Financial Services →

Legal

Give attorneys the mobility and reliability they need, protect client confidentiality, and handle calls across every office on a platform built for how legal firms actually work.

Learn More About Legal →
Resources
CTPros Blog

Current AI Trends in UCaaS

Mitel Files for Chapter 11 Bankruptcy

Explore the Blog →

Case Studies

Retail Cloud Migration UCaaS 8x8
Sweetwater: Harmony After Mitel

Manufacturing Cloud Migration UCaaS 8x8
Ultra Tool & Manufacturing: From Old to Cloud Gold

Explore the Case Studies →

On-Demand Webinars

How to Use Digital Healthcare Contact Center Solutions to Enhance Patient Experience

What is the Best Strategy to Integrate Microsoft Teams and Telephony?

Explore the On-Demand Webinars →

White Papers

Artificial Intelligence Transforms the Contact Center

Improving Customer Loyalty With Omnichannel

Explore the White Papers →

Frequently Asked Questions

Answers to the most common questions about working with CTPros.

Explore FAQs →
About
- Locations
- Gartner
- News
- Careers
Locations

CTPros operates from Crystal Lake, Illinois and Indianapolis, Indiana with a 100% U.S.-based team supporting enterprise clients across the country.

View Our Locations →

Gartner

See what verified enterprise buyers say about working with CTPros on Gartner Peer Insights, with independent reviews from IT leaders who have been through the process.

View Our Gartner →

News

The latest from CTPros including partnership announcements, platform certifications, client milestones, and industry developments worth knowing about.

View Our News →

Careers

Join a nationally recognized cloud communications consultancy where the work is real, the clients are enterprise, and the team knows what it's doing.

View Our Careers →

Contact Us

Solutions
Unified Communications

Unify voice, video, and messaging into a single cloud platform configured to how your organization actually works and supported after go-live.

Learn More About UCaaS →

Contact Centers

Build a contact center environment that routes correctly, reports accurately, and performs from day one rather than after months of post-launch fixes.

Learn More About CCaaS →

Artificial Intelligence

Automate high-volume routine interactions like password resets, appointment scheduling, and self-service so your team handles the calls that actually need a human.

Learn More About AI & Automation →

Interactive Voice Response

Design call flows that contain more interactions, reduce handle time, and get callers to the right place without frustrating them out of the queue.

Learn More About IVR →

Cloud Infrastructure

Move off legacy or on-premise systems with a structured migration that protects your phone numbers, your integrations, and your continuity throughout.

Learn More About Cloud Infrastructure →

Vendors

CTPros partners with every leading UCaaS and CCaaS vendor and stays accountable for the implementation long after the vendor's team moves on.

Learn More About Vendors →
CloudCare
Industries
Pro Sports, Casino & Hospitality

Give your organization the communications platform to match the pace of game days, large-scale events, and the fan or guest experience your brand depends on.

Learn More About Pro Sports →

Healthcare

Deploy HIPAA-compliant UCaaS and CCaaS that serves patients, supports clinical staff, and meets the security standards a healthcare organization cannot compromise on.

Learn More About Healthcare →

Manufacturing

Keep multi-site operations connected with a cloud communications platform built for uptime, distributed workforces, and the complexity of a manufacturing environment.

Learn More About Manufacturing →

Government

Work with FedRAMP-authorized platforms and a partner who understands public sector procurement for faster deployment, less red tape, and no surprises.

Learn More About Government →

Financial Services

Implement compliant UCaaS and CCaaS for financial organizations that handle sensitive client data, with security standards built in from the start rather than reviewed after the fact.

Learn More About Financial Services →

Legal

Give attorneys the mobility and reliability they need, protect client confidentiality, and handle calls across every office on a platform built for how legal firms actually work.

Learn More About Legal →
Resources
CTPros Blog

Current AI Trends in UCaaS

Mitel Files for Chapter 11 Bankruptcy

Explore the Blog →

Case Studies

Retail Cloud Migration UCaaS 8x8
Sweetwater: Harmony After Mitel

Manufacturing Cloud Migration UCaaS 8x8
Ultra Tool & Manufacturing: From Old to Cloud Gold

Explore the Case Studies →

On-Demand Webinars

How to Use Digital Healthcare Contact Center Solutions to Enhance Patient Experience

What is the Best Strategy to Integrate Microsoft Teams and Telephony?

Explore the On-Demand Webinars →

White Papers

Artificial Intelligence Transforms the Contact Center

Improving Customer Loyalty With Omnichannel

Explore the White Papers →

Frequently Asked Questions

Answers to the most common questions about working with CTPros.

Explore FAQs →
About
- Locations
- Gartner
- News
- Careers
Locations

CTPros operates from Crystal Lake, Illinois and Indianapolis, Indiana with a 100% U.S.-based team supporting enterprise clients across the country.

View Our Locations →

Gartner

See what verified enterprise buyers say about working with CTPros on Gartner Peer Insights, with independent reviews from IT leaders who have been through the process.

View Our Gartner →

News

The latest from CTPros including partnership announcements, platform certifications, client milestones, and industry developments worth knowing about.

View Our News →

Careers

Join a nationally recognized cloud communications consultancy where the work is real, the clients are enterprise, and the team knows what it's doing.

View Our Careers →

Contact Us

Featured Posts

How to Use Digital Healthcare Contact Center Solutions to Enhance Patient Experience

Webinars

How to Use Digital Healthcare Contact Center Solutions to Enhance Patient Experience

Healthcare Principals with 50+ years of combined experience share practical Contact Center solutions that transform patient experience and drive loyalty.

Read More →

Filters

Finding Harmony After Mitel: Sweetwater's Journey to Cloud

Mitel
Cloud

Nov 09, 2022

Finding Harmony After Mitel: Sweetwater's Journey to Cloud

Sweetwater's Journey to Cloud with 8x8 Featuring: Alton Harewood, Global Solutions Architect at 8x8 JP Eagleson, Vice President of IT at Sweetwater

Read More →

Mitel, RingCentral, and You

Oct 18, 2022

Mitel, RingCentral, and You

Mitel, RingCentral, and You Event - 10/18/2022 Featuring: Frank Skiffington, SVP, Americas at Mitel Garry Simpson, Sales Engineer at RingCentral Lori

Read More →

Mitel to RingCentral Roundtable Discussion

Jul 26, 2022

Mitel to RingCentral Roundtable Discussion

We are joined by a panel of industry experts as they discuss what the move to the cloud looks like when leaving the Mitel Connect (previously

Read More →