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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
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What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Apr 06, 2021
Why Manufacturers Are Moving to Hybrid Communications
Manufacturers rely on communications systems more extensively than almost every other industry. Your workforce needs to reach each other across
Apr 06, 2021
Navigating the Challenges of a ShoreTel 14.2 to Mitel MiVoice Connect Migration
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Mar 30, 2021
Why are Hybrid PBX Deployments Growing in Popularity?
Deciding on a communications solution for your business used to be simple. There were a limited number of PBX options since Mitel, ShoreTel and Avaya
Mar 23, 2021
Why Hybrid Communications Makes Sense For the Financial Sector
For banks and financial institutions, choosing the right PBX can make all the difference for 21st century communications. Regulations demand records
Mar 16, 2021
How Cloud Communications Improves Efficiencies for Multi-Location Businesses
As businesses grow, they inevitably expand to multiple locations. In today’s world that often means a globally distributed workforce that can span
Mar 12, 2021
The Mitel Partner Experience
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Mar 09, 2021
Is Skill-Based Routing Right For Your Contact Center?
Have you ever wondered if a skill-based call routing strategy is right for your contact center? Spoiler alert – it most definitely is. Skill-based
Mar 08, 2021
Five Telltale Signs That It’s Time For a Mitel Change of Partner
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Mar 02, 2021
What Metrics and Analytics Should Call Center Managers Use?
Call center metrics and analytics give you a clear, objective way to measure your team’s performance. The right tools will help you track and
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

