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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Jun 23, 2020
Understanding Security in a Hosted Communications Environment
The flexibility of working from home used to be a nice-to-have benefit for businesses. But the coronavirus pandemic has changed how entire
Jun 16, 2020
5 Best Practices for Creating an Ideal Remote Work Environment for Full-time Employees
More organizations are beginning to realize the benefits of telecommuting, and in the current climate, it may even be a necessity. Recent analysis by
Jun 09, 2020
Can Manufacturers Find Business Continuity With the Cloud?
Businesses across every industry are exploring how to thrive and survive in a post-pandemic world. Capabilities such as scalability and automation
Jun 02, 2020
5 Ways UCaaS Can Make a Remote Workforce a Long-term Customer Service Plan
Companies around the world are discovering that remote might be the next evolution of the work environment, and customer service agents are enjoying
May 26, 2020
7 Business Processes Made Easier with Hosted Voice
Hosted voice platforms can make it easier for businesses to communicate externally with customers, internally with employees, free up many different
May 19, 2020
How RingCentral Injects Intelligent Design to Improve Productivity
As a business communications advisor and support partner, we know how to help businesses find the best-fit cloud-based unified communications (UCaaS)
May 12, 2020
5 Hard Lessons Learned When Unexpectedly Moving to a Remote Workforce
At the start of 2020, it was business as usual. No one saw the soon to be mandated, "stay at home" orders and lock downs. As a result, many companies
May 07, 2020
Challenges to Overcome When Moving from a PBX to the Cloud
Many businesses have attempted to avoid the winds of change by resisting the benefits offered by unified communications (UC) solutions. The
May 05, 2020
Why Businesses Should Seek Support When Migrating Phones to the Cloud
Cloud solutions have arrived for telephone systems, and they have an alluring promise of reduced costs, better service, and more reliable platforms.
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