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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Sep 13, 2022
Do Pots Line Price Increases Mean You Should Move to Cloud?
Do POTS Price Increases Mean You Should Move to the Cloud? Sometimes, it just seems easier to stay with what you already have, regardless of
Sep 06, 2022
Nine Questions to Ask Your Mitel Support Partner About Moving to the Cloud
Mitel MiCloud Connect (formerly ShoreTel) customers affected by last year's announcement that Mitel will no longer be selling cloud-based
Aug 30, 2022
Our Top 5 Benefits of Guiding UC Vendors on Your Behalf
When looking for a new cloud-based telephony solution, it's understandable that you'd think the best option would be to go directly to the source,
Aug 23, 2022
Why are Small Businesses Migrating to UCaaS?
The competition to stay on top of market trends and consumers' minds for small and medium-sized businesses (SMBs) is fierce. To flourish, companies
Aug 16, 2022
Five Major Benefits of Modern Outbound Dialers
Outbound customer service centers are critical for many businesses. From debt collection to lead generation to customer support and more, many
Aug 11, 2022
Where Technology Brokers Go Wrong in UC Projects
You've decided to leave your legacy PBX behind and migrate to a cloud-based telecom solution. But you probably have some questions and realize you
Aug 09, 2022
The Worrying Trend of Private Equity UC Acquisitions
In major UCaaS news, Zendesk, a contact center provider, announced that they entered into an agreement to be acquired by an investor group headed by
Aug 05, 2022
Mitel Alert: MiCloud Connect Price Increases and More Support Cuts Coming This Fall
Mitel MiCloud Connect customers have endured numerous detrimental changes and waning service offerings over the past several months. This is due to
Aug 02, 2022
The Importance of Training in UCaaS and CCaaS Implementations
Picture this: after dealing with a legacy PBX phone system for years, your organization has finally adopted a UCaaS or CCaaS platform. Now it's time
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

