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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
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What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Oct 07, 2021
How Cloud Communications Drive Digital Transformation
Digital transformation is one of those trendy buzzwords that a lot of professionals like to throw around in conversation, even though they may not
Oct 05, 2021
5 Major Benefits of Unified Communications
Flexibility is a crucial component for adapting to a changing landscape. On-premise services can't be picked up and moved, nor can they adjust to the
Oct 01, 2021
Five 9 Shareholders Turn Down Zoom Acquisition
Zoom's acquisition of cloud-based contact center software provider Five9 came to a halt late yesterday afternoon after Five9's shareholders outright
Sep 30, 2021
How Workforce Optimization Works Within the RingCentral Platform
Workforce Optimization (WFO) is a business strategy that helps your team work more productively within the contact center. Often used as a blanket
Sep 28, 2021
Unified Communications: The Benefits Are Real
Where we work is changing; therefore, the way we work is changing too. Even before the pandemic, approximately one-third of the American labor force
Sep 23, 2021
RingCentral Collaboration: The Tools You May Not Know You Need
Whether you're using RingCentral currently or looking further into implementing it, you should know about its collaboration tools and how they can
Sep 21, 2021
What Do You Get from On-Premise PBX Support Contracts?
It’s not a secret that premise-based communications have fallen to the wayside in recent years, with the rise of cloud office and contact center
Sep 16, 2021
Our Mitel Minute Update: Hardware Shortages Expected to Continue into 2022 & Beyond
Article updated 11/22/21 With the recent news of Mitel choosing RingCentral as their exclusive UCaaS partner, we've seen a lot of changes happening
Sep 14, 2021
Why You Should Be Analyzing Your Contact Center Call Recordings
You're probably aware that your contact center uses call recording to ensure compliance with regulatory communication statutes. But did you know that
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

