CT Pros Blog
Featured Posts
Company News
by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
Company News
Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
Webinars
Sample Post #4
In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
White Papers
Sample Post #1
In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Events
Event Name
In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
Filters
Aug 12, 2020
Not All 6900 Phones Are Compatible With MiVoice Connect. What You Need to Know.
As your favorite Mitel Platinum Partner, we will be addressing the issues with purchasing refurbished 6900 phones as it relates to compatibility with
Aug 10, 2020
Technology That Helps You Manage a Remote Contact Center Team
You can offer the best service and sales potential in the world remotely thanks to leading technology and tools. Remote contact centers are finally
Aug 04, 2020
Working From Home: The Struggle is Real
Businesses of all sizes are thinking about what the future of work will look like. Avoiding the daily commute is better for the environment and
Jul 28, 2020
The Argument for Hybrid Contact Center Environments
Traditionally, implementing a new phone system or contact center involves choosing between an onsite PBX or a cloud solution. If that's solely what
Jul 20, 2020
Know the Facts About Your Phone Numbers for a Smooth Porting Process
Swami Tech Talk Series This post is provided by Nicole Brusich, Technical Account Manager With the amazing technology we have at our fingertips these
Jul 15, 2020
How RingCentral's Integration with Microsoft Teams Can Further Your Business Communications
Converged Technology Professionals is a RingCentral Premier Partner and we are always wanting to help businesses discover how RingCentral can work
Jul 14, 2020
5 Non-Pandemic Reasons to Encourage Working from Home
The COVID-19 pandemic has forced many companies to implement remote work policies due to work from home mandates, thereby opening the eyes of many to
Jul 06, 2020
Is Hosted Voice Secure Enough for Law Firms?
Law firms used to have an undeserved reputation for being slow to adopt new technology. Many felt there was a lack of desire and motivation to change
Jun 30, 2020
5 Reasons Call Center Agents May Perform Better Working From Home
Customer service agents deserve every benefit and advantage they can get, and we’re discovering that this includes the ability to work remote. When
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

