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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Dec 13, 2018
Mitel Minute Update: It's Official, Mitel is Now Privately Held
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Nov 27, 2018
Using Sourcewell to Purchase Mitel Phone & UC Solutions Without RFP Hassles
What is Sourcewell? Sourcewell provides cooperative contracts (we explain what that means later) for those in government, education, and non-profit
Oct 23, 2018
Mitel Minute Update: Mitel Releases Teamwork for MiCloud Connect Customers
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Oct 02, 2018
How to Use Your Mitel Desk Phone with your Cell Phone
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Sep 18, 2018
How Emergency Notification Systems can Help Your School be Prepared
Here we are in the month of September, also known as National Preparedness Month as designated by Ready.gov. It’s a month dedicated to raising
Sep 13, 2018
What is E911 and Why is it Important for Your Business?
Swami Tech Talk Series This post provided by Trish Cottone, Project Manager Some background and insight into E911 and why it's important for your
Sep 12, 2018
Mitel Minute Update: End of Life for ShoreTel Legacy Connect Mobility App
Recent Updated News: As additional details of the Mitel RingCentral acquisition emerge from our partners, we will continue to update our news feed
Sep 05, 2018
Can I Add an After-Call Survey to my Call Flows?
Swami Tech Talk Series This post is provided by Ryan Cayton, Advanced Enterprise Solutions Engineer We often get asked about after-call surveys and
Aug 14, 2018
Beware of Toll Fraud, Know How to Protect Yourself
Swami Tech Talk Series This post is provided by Kris Wendt, Unified Communications Engineer Many people and companies are unaware of Toll Fraud,
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

