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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
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What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
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Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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May 21, 2024
The Shifting Sands of CCaaS: How Unified Platforms Are Reshaping the Market
The Contact Center as a Service (CCaaS) industry, long dominated by heavyweights like Genesys, Five9, and NICE, is witnessing a seismic shift.
Jun 07, 2023
AI Promises to Revolutionize Cloud Communications, Can It Deliver?
No longer science fiction, it’s not a reach to say AI has taken the world by storm. Just as cloud communications changed the way businesses connect
May 23, 2023
Building a Case for Cloud Part 2: The Executive’s Guide to Common Cloud Migration Challenges
Leaders of organizations are well aware of the incredible benefits that cloud communications bring, like enhanced operational efficiency, improved
May 12, 2023
Building a Case for Cloud Part 1: The Executive's Guide to Justifying Migration
With the benefits of cloud communications, it's no wonder more and more companies are migrating from their legacy phone systems. Besides cost savings
Mar 29, 2023
Contact Center Essentials: What to Know About Cloud Solutions
Is there anything customers dread more than calling a contact center? The endless menus and extensive waiting times are only made worse when their
Jan 17, 2023
Moving to Cloud? 5 Reasons Why Partner-Led Implementations Have Higher Success Rates
The migration process is a huge consideration when moving to a new cloud communications solution. It's one thing to choose a new system and quite
Nov 08, 2022
Who Shoulders the Responsibility for Your Cloud Communication Migration?
When it comes to adopting new cloud communications technology, it's not a stretch to think that the entire migration process, including deciding
Oct 18, 2022
Here's Why Contact Center and UC Are Better Together in the Cloud
When businesses take on a massive change, like implementing new cloud-based unified communications and contact center telecommunications technology,
Oct 11, 2022
Hidden Benefits of Moving from Mitel to RingCentral
Since the announcement of their partnership in November 2021, Mitel has increasingly encouraged MiCloud Connect and Mitel MiVoice Connect (ShoreTel
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Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

