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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
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What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
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Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Jan 27, 2025
Current AI Trends in UCaaS
In the ever-evolving world of Unified Communications as a Service (UCaaS), the integration of Artificial Intelligence (AI) is rapidly reshaping the
Jan 21, 2025
The Benefits of Replacing Physical Phones with Softphones in UCaaS Systems
In today's fast-paced business environment, Unified Communications as a Service (UCaaS) systems are revolutionizing the way organizations handle
Jun 19, 2024
Beyond Price: Three Crucial Considerations for Your UCaaS/CCaaS Renewal Negotiations
In our recent blog, "Navigating UCaaS/CCaaS Renewal Dates," we highlighted the importance of preparation for your renewal phase. Today, we delve
May 10, 2024
Navigating UCaaS and CCaaS Renewal Dates: A Strategic Approach
In the aftermath of the pandemic, we've witnessed a significant surge in the adoption of Unified Communications as a Service (UCaaS) and Contact
Apr 23, 2024
Optimizing Telecom: A Comprehensive Guide to Effective Expense Management
Optimizing Telecom: A Comprehensive Guide to Effective Expense Management In today’s fast-paced business world, managing telecom expenses has become
May 23, 2023
Building a Case for Cloud Part 2: The Executive’s Guide to Common Cloud Migration Challenges
Leaders of organizations are well aware of the incredible benefits that cloud communications bring, like enhanced operational efficiency, improved
May 12, 2023
Building a Case for Cloud Part 1: The Executive's Guide to Justifying Migration
With the benefits of cloud communications, it's no wonder more and more companies are migrating from their legacy phone systems. Besides cost savings
Dec 01, 2022
Reducing Business Costs? How CCaaS Can Help Legal and Financial Services Companies
While every business comes with its own unique challenges, there are many similar operational standards in the legal and financial services
Oct 18, 2022
Here's Why Contact Center and UC Are Better Together in the Cloud
When businesses take on a massive change, like implementing new cloud-based unified communications and contact center telecommunications technology,
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

