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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
Company News
Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Mar 07, 2022
How Unified Communications Enables Healthcare Organizations to Become Leaner and More Efficient
Healthcare has been at the forefront of mainstream consciousness since the pandemic started, and the strain on hospitals and medical practices has
Feb 22, 2022
Why Short-Term UCaaS Agreements Don’t Make Sense
With all the rapid acquisitions and other developments in telecommunications, it's clear that a move to the cloud (or another cloud provider) is in
Feb 18, 2022
A Partner Perspective on Mitel to RingCentral Migrations
As you may already know, on November 9th, 2021, RingCentral and Mitel announced a strategic partnership that makes RingCentral, an industry leader in
Feb 15, 2022
Preparing for a Hybrid Workforce in 2022 & Beyond
The workplace has radically changed over the past few years. Since the start of the pandemic, many companies have accelerated their digital
Feb 09, 2022
Mitel Minute Update: 6900 Series Phones Are Now RingCentral Compatible
With the recent announcement of Mitel's partnership with RingCentral that allows Mitel on-premise customers to integrate with cloud applications, it
Feb 07, 2022
3 Ways Recent Acquisitions and Partnerships Enhance CCaaS
If the past year of unified communications news has made you feel like you're watching a tennis match, you're not alone. With 8X8 buying FUZE, and
Jan 25, 2022
Six Problems Cloud Communications Solves for Financial Services
Business communication in the financial services industry comes with unique challenges. Between juggling customer expectations, internal workflow,
Jan 10, 2022
Don't Let The Great Resignation Gut Your Contact Center
You can't go a day without seeing at least one story in the media about The Great Resignation, as Americans continue to leave their jobs at a record
Jan 07, 2022
The 2022 UCaaS Preview: Upcoming Trends in Unified Communications
It goes without saying that 2021 was a wild ride in unified communications. We saw numerous mergers unfold as the market consolidated and focused on
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