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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
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What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Mar 14, 2024
The Transactional Pitfall: Where UCaaS and CCaaS Vendors Fall Short
In the rapidly evolving technological landscape, UCaaS and CCaaS industries are at the forefront of innovation and customer interaction enhancement.
Feb 12, 2024
Comprehensive Support: From Implementation to Post-Implementation with CloudCare
A distinctive advantage of CloudCare lies in its capability to manage both the implementations and the crucial post-implementation support phase.
Jan 09, 2024
Beyond the Transaction: The Value of Strategic Partnerships in UCaaS and CCaaS
In the rapidly evolving landscape of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), the nature of the
Dec 13, 2023
You're Not Alone: A Blueprint for Mitel End-of-Sale Migration
Understanding the Impact of Mitel's End-of-Sale Announcement Mitel (formerly ShoreTel) has announced the End-of-Sale (EoS) for its MiVoice Connect
Nov 23, 2023
Have ShoreTel or Mitel MiVoice Connect? The End is Here
The end isn't just near; it's here. Mitel (formerly ShoreTel) officially announced its End-of-Sale (EoS) for MiVoice Connect platform software,
Jul 11, 2023
Navigating the Cloud Communication Frontier: Your Guide to Teams and Telephony Options
With over 300M users and counting, Microsoft Teams has had a transformational impact on how many businesses connect, collaborate, and meet, putting
Jun 07, 2023
AI Promises to Revolutionize Cloud Communications, Can It Deliver?
No longer science fiction, it’s not a reach to say AI has taken the world by storm. Just as cloud communications changed the way businesses connect
May 23, 2023
Building a Case for Cloud Part 2: The Executive’s Guide to Common Cloud Migration Challenges
Leaders of organizations are well aware of the incredible benefits that cloud communications bring, like enhanced operational efficiency, improved
May 12, 2023
Building a Case for Cloud Part 1: The Executive's Guide to Justifying Migration
With the benefits of cloud communications, it's no wonder more and more companies are migrating from their legacy phone systems. Besides cost savings
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