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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
Blog
What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Sep 02, 2025
Why Your RingCentral Contact Center Needs Specialized Contact Center Support
You’ve made a significant investment in a powerful platform with RingCentral Contact Center (RCCC) powered by NICE. It’s a tool built for
Jun 18, 2025
eliminating the requirement for onsite equipment and servers. Unified Communications
often for conversations. VOX (Voice-operated exchanges) Switches that operate when sound over a certain volume is detected
Mar 25, 2025
Mitel Files for Chapter 11 Bankruptcy
If you’re using Mitel for your unified communications or contact center solutions, you’ve probably heard the big news: Mitel has filed for Chapter 11
Feb 04, 2025
Call Recordings in UCaaS Systems: What You Need to Know
Unified Communications as a Service (UCaaS) systems have revolutionized the way businesses handle their communication needs. One of the most valuable
Jan 27, 2025
Current AI Trends in UCaaS
In the ever-evolving world of Unified Communications as a Service (UCaaS), the integration of Artificial Intelligence (AI) is rapidly reshaping the
Jan 21, 2025
The Benefits of Replacing Physical Phones with Softphones in UCaaS Systems
In today's fast-paced business environment, Unified Communications as a Service (UCaaS) systems are revolutionizing the way organizations handle
Jan 14, 2025
Mitel MiVoice Connect: The Growing Challenge of Finding Support
In our final post, we explore the challenge of finding support for the Mitel MiVoice Connect system as it approaches its end of life. As resources
Dec 30, 2024
Mitel MiVoice Connect: The Cost of No Upgradeability
Our second post in this series addresses the critical issue of no upgradeability for the Mitel MiVoice Connect system. As the system reaches its end
Dec 16, 2024
Mitel MiVoice Connect End of Life: The Dangers of Windows Server Exposure
As the Mitel MiVoice Connect system approaches its end of life, your Windows Server-based PBX becomes an increasingly critical security exposure. The
Invitation to talk about what their environment needs
Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

