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by Converged Technology Professionals | Apr 29, 2022 Converged Technology Professionals Partners with PCI Pal April 29th, 2022 — Crystal Lake, IL — Converged Technology Professiona..
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Converged Technology Professionals Joins Talkdesk Partner Program To Help Businesses Deliver More Unified Customer Engagements
Converged Technology Professionals announce they have joined the Talkdesk partner program.
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What a Strategic Communications Partner Should Do Beyond Implementation
After months of planning, vendor conversations, configuration decisions, user training, and go-live preparation, your new communications platform is finally launched. The implement..
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Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
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In July 2025, NiCE announced its acquisition of Cognigy for $955 million, marking Europe’s largest-ever AI deal. This wasn’t just another tech acquisition. It was a turning point. ..
Case Studies
Ultra Tool | CTPros
Ultra Tool migrated from a legacy ShoreTel system to 8x8 with CTPros — eliminating maintenance burden and connecting 125 staff on a single cloud platform.
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Nov 08, 2022
Who Shoulders the Responsibility for Your Cloud Communication Migration?
When it comes to adopting new cloud communications technology, it's not a stretch to think that the entire migration process, including deciding
Nov 02, 2022
Is Mitel's Cloudy Messaging Causing You Confusion?
In August of this year, Mitel sent an email to its cloud communication customers announcing price increases and support reductions for the following
Oct 25, 2022
Broken Promises from Communications Vendors: A Cautionary Tale
This cautionary tale illustrates why you should never take a vendor's sales rep at their word when it comes to "how easy migrations are" during the
Oct 18, 2022
Here's Why Contact Center and UC Are Better Together in the Cloud
When businesses take on a massive change, like implementing new cloud-based unified communications and contact center telecommunications technology,
Oct 11, 2022
Hidden Benefits of Moving from Mitel to RingCentral
Since the announcement of their partnership in November 2021, Mitel has increasingly encouraged MiCloud Connect and Mitel MiVoice Connect (ShoreTel
Oct 04, 2022
Betraying Your Communications Customers: A Cautionary Tale
As you've probably noticed from our other cautionary tales, we do not enjoy sharing stories about failures within the communications industry. But we
Sep 27, 2022
What Are Professional Services and Why Do You Need Them?
Deploying a new cloud-based telephony solution is a huge undertaking. Once the migration is complete, the likelihood your business will need further
Sep 20, 2022
Can Cloud Communications Save Your Business Money During an Economic Downturn?
Lately, there's been a lot of debate about whether or not we're in (or about to enter) a recession. Whatever comes, many businesses are looking at
Sep 13, 2022
Do Pots Line Price Increases Mean You Should Move to Cloud?
Do POTS Price Increases Mean You Should Move to the Cloud? Sometimes, it just seems easier to stay with what you already have, regardless of
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Every engagement starts with a scoping conversation –understanding your environment before we recommend anything.

